Semi-Custom Backrest

What outer material is used?

We use marine-grade vinyl, a durable and heavy-weight material made of 74% PVC and 26% polyester, that has been specifically constructed to withstand the harsh elements found in water and sun conditions. It has additional UV protection to prevent the color from fading in sunlight, and antibacterial and antifungal additives to make it mildew resistant. Piping, when used, also shares these values plus it won't crack or break.

What foam is used?

We use a medium-density, polyurethane seating foam with antimicrobial properties; a superior choice for outdoor use because it stands up to moisture and remains mold and mildew free. Recommended for occasional use.

We stand behind our reputation and guarantee your stock or custom cushions to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year from the original invoice date. As manufacturer, we agree, during the warranty period, to repair any defect in material or workmanship, or to furnish a replacement product of equal value, without charge. You are responsible to cover any applicable shipping, handling, and insurance. Our discretionary approval for repair or replacement is subject to our verification of the defect or malfunction and proof of purchase as confirmed by showing the original dated sales receipt.

Product Warranties

• Vinyl — Manufacturer warranty on upholstery against sewing and material defects. One year.
• Foam – Manufacturer warranty on foam against material defects. One Year. Foam composites naturally soften with use. This softening does not constitute a defect under the warranty.

Warranty Limitations

This warranty does not include:

• Any condition resulting from other than ordinary wear or any use for which the product was not intended, such as damages caused by animals, fire, vandalism, chemicals, improper installation and strain, abuse or abrasion, or acts of God
• Any condition resulting from incorrect or inadequate maintenance or care
• Damage resulting from misuse, abuse, negligence, accidents or shipping damage
• Dissatisfaction due to buyer’s remorse
• Normal wear and tear
• Damages incurred during transportation
• Damages incurred during assembly or maintenance

Claim Procedures

• Claims for defective products must be made within ONE year from invoice date. Claims for missing parts must be made within 30 calendar days after the merchandise is received
• We reserve the right to specify that products be returned for inspection
• Pictures are required to claim defective products, along with a copy of the original invoice
• If the claim is justified, the products(s) or part(s) will be repaired or replaced or a credit will be issued. It is our policy to replace products whenever possible

Keeping the cushions in great shape

Cover the cushions when they are not in use or remove the cushions and stow them in a dry, well-ventilated place. The sun will damage anything left outside. This is the main cause of faded and cracked cushions. If you want the cushions to last, they need to be covered or stowed.

Preventative care

Preventive maintenance is the key to keeping your cushions looking great and feeling supple. It is best to wash the vinyl with gentle soapy water and a soft rag and then dry thoroughly every time the boat is used. If mildew or sun damage gets a beachhead, it’s difficult to bring vinyl back to its original condition.

Heavy cleaning

For harder and stubborn stains, use warm soapy water and scrub with a plastic bristle brush. A marine vinyl cleaner that is made specifically to clean cushions can be used. Never use products with bleach, as this will shorten the vinyl and threads life span.

Vinyl protectant

A marine vinyl protectant, such as Starbrite marine vinyl treatment and 303 Aerospace protectant can be used to help extend the life of the vinyl.

Pro tip:  Caring for vinyl is straightforward, and it all comes down to keeping the cushions clean and protected from the sun.